Exchange and Return Policy:
- - Exchange and return is a guaranteed right for all our customers, and it includes all the products that we offer on our store.
- - All products displayed on our store are subject to exchange and return policy according to the terms and conditions stipulated in this page.
- - Returns or exchanges are possible if the product is in the same original condition at the time of purchase and wrapped in the original packaging.
- - Return within three (3) days and exchange within seven (7) days from the date of purchase.
- - Please contact us via the Contact Us page or via our phone numbers in order to request a return or exchange.
- - Please photograph the product and send it specifying the city, address and order number to be replaced with another product in the event that the product is spoiled or has a specific defect, or is not exploited as agreed.
- - The full amount is refunded to the customer in the event that the product he received is completely different with the product description on the product page of our website.
- - We are not responsible for any expectations of the use of products by the customer that we did not mention on the product page of our site.
- - 30% or a value of not less than AED 25 will be deducted if the customer does not want the product and does not have a defect or any problem.
